Legal
Privacy policy
How we collect, use and protect your information.
This Privacy Policy explains how Aarvigo ("we", "us" or "our") collects, uses and protects your personal information when you visit aarvigo.com and use our services. By using our website, you agree to this policy.
1. Information we collect
Personal information
- Name, to personalise your shopping experience.
- Email address and phone number, to communicate about your order.
- Delivery address, to fulfil your order.
Payment information
- Payments are processed by secure third-party payment providers. We do not store your full card details.
Usage information
- Log data such as your IP address, browser type and the pages you visit. We use your IP address for security and analytics, for example to detect and block suspicious activity and to understand website traffic.
2. How we use your information
We use your information to process and deliver orders, provide customer support, send order updates, prevent fraud and improve our website and services. We do not sell your personal information, and we do not share it with third parties for their own marketing.
3. Cookies
We use cookies to make the website work, remember your cart and understand how the site is used. You can change your browser settings to refuse cookies, but some features may stop working.
4. Third-party services
We use trusted partners to run the store, including payment processors, courier companies and analytics services. They receive only the information they need to do their job and are expected to protect it.
5. Advertising
We use advertising services from Facebook (Meta) and Google. These services may use cookies and similar technologies to show relevant ads to you on our website and elsewhere on the internet.
6. Where your data is stored
Your information may be processed and stored in India. By using our website, you agree to this.
7. Children
Our services are not meant for anyone under 18, and we do not knowingly collect information from children. If you believe a minor has given us personal information, please contact us and we will delete it.
8. Security
We use reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your rights
You can ask us to access, correct or delete the personal information we hold about you, and to explain how we collect and use it, including your IP address. To make a request, email aarvigo.com@gmail.com.
10. Changes to this policy
We may update this policy from time to time. The new version applies from the date it is posted on this page. For significant changes, we will notify you by email or with a notice on our website.
11. Governing law
This policy is governed by the laws of India.
12. Contact us
Questions about this policy? Email aarvigo.com@gmail.com or WhatsApp +91 9798126035.